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Communication tips

Treat people as individuals. Every person who has had a Stroke is different.

  • Slow down and talk in short, clear sentences.
  • Ask direct questions that can be answered with “yes” or “no” For example “would you like a cup of tea?”
  • Give the person plenty of time to answer.
  • Use words like who, what, where, and when. Eg “ Your brush is where?”
  • Don’t shout at the person – they’re not deaf!
  • When starting to speak, give the person time to tune in.
    – Touch the person and pause.
    – Say their name first.
  • Use a Verbal lead in.
    – For example “Oh by the way, I meant to ask you…”
    – Or, “What do you think about…”
  • Place the key word at the end of a sentence.
    – “What do you want for dinner?”
    – “It’s time for your bath.”
    – “You have a visitor – it’s Tony.”
    – “Shall we get in the car?”
  • Never assume that the person is not trying.
  • Never talk about the person as if they are not there.
  • Always ensure that the person is comfortable.
  • Remember, people affected by Stroke sometimes can’t feel one side of their body, or may have some vision impairment.
  • Try to ignore outbursts of weeping, anger, laughing or swearing – some people can’t control this.
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